Shipping Estimates
Realtime shipping estimates are not currently available. Your shipping quote will be provided as part of your quote request during checkout. Shipping quotes are valid for 10 business days. Please contact us for more information.
Lead Times
If an item is out of stock, this will be indicated on our website. We do our best to show accurate stock status on our website, but sometimes this is not always possible. If an item is no longer in stock we will contact you with a lead time.
If your item is built to order, we will contact you for consultation and will provide an estimated lead time. If you need an update on your order, please don’t hesitate to contact us.
Oversize Items
Oversize items that ship on a pallet (eg. seats) require a loading dock or forklift. An optional lift gate service may be available for an extra fee.
Shipping to Canada
Wilderness Vans is based in Lethbridge, Alberta, Canada. All Canadian orders will ship from Canada unless otherwise specified.
Shipping to United States
Wilderness Vans ships some products to the USA. We do not ship products that are made in the USA back into the US. Shipping charges are provided to customers in a shipping quote after you checkout.
Duty and Taxes
Customers are responsible for all duty and taxes.
Products made in China are currently subject to tariff coming into the USA. This includes all Broad Arrow products including folding seats (not including custom seat bases). The tariff will be calculated and added to your quote.
Shipping to International Countries
We currently do not ship internationally. If you need help finding a local company that provides similar services please feel free to contact us.