Warranty

Wilderness Vans

Wilderness Vans conversions come with a 3 year manufacturers warranty. All appliances, accessories, and the van itself are covered by the manufacturer of those items.

What’s CoveredWhat’s Not Covered
* Defective parts or material
* Defective construction or workmanship
* Normal wear and tear
* Defects caused by abuse or misuse
* Usage in a rental environment

Broad Arrow

Broad Arrow products are warrantied to be free from defects in materials or manufacturing for 3 years. The warranty covers replacement of any defective product at no charge. Labour for replacement or service of defective product is not paid or reimbursed by Wilderness Vans. All products received should be reviewed before install to ensure that all parts are accounted for, and that there are no issues. If you have any questions, please contact us immediately.

The Broad Arrow warranty does not cover any damage, defect or malfunction caused by misuse, abuse, accident, improper installation, modification or improper or lack of maintenance. This warranty also does not cover regular wear and tear.

Please note that Wilderness Vans has replacement parts available to assist consumers, and dealers to resolve warranty and non-warranty issues as quickly as possible. Please, contact the place where you purchased the products from or had them installed, as warranty requests should go through the supplier. If that fails, please contact us directly.

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